Got Technical Support MagePhobia?

    MagePhobia offers Comprehensive US based Technical Support services including Magento System Administration, Magento Performance Optimization, Magento Development and Design, Magento Search Engine Optimization. Such services can be both provided to Magento platforms hosted with us via MagePhobia Managed Hosting Services or with another hosting provider.

    Our System Administrators and Developers are certified, work with Magento and worked only with Magento for years, they know trick, tweaks, and underwater rocks inside-out! MagePhobia technicians love our internal start-up culture and no bureaucracy! That means saving our clients' money and time when it comes to issue resolution. MagePhobia experts are intuitive, innovative, and creative, providing the best solutions possible as soon as possible. Customer Satisfaction is #1 priority for us.

    First Hour is Free! There is no rush and no contracts. MagePhobia will work one hour for free to show you that we are capable of doing what we advertise and we meet your expectations. If you are satisfied with our service you are more than welcome to sign up for any of our Support Plans! We are confident you will not be disappointed with us.

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  •           Gold          
  •           Platinum          

 US based Certified Developers
 $1099 per month
 24/7 security monitoring
 24/7 site availability uptime/downtime monitoring
 Unlimited issues
 24/7/365 access to Ticketing System, Chat, Phone for Blocker Issues*
 Magento Enterprise, Professional, and Community users
 First response time-frame for Emergency - 5 minutes, Blocker issues is within 2 hours, 4 hours for non-emergency issues
     Only Emergency and Blocker issues after standard US business hours



 US based Certified Developers
 $1899 per month
 24/7 security monitoring
 24/7 site availability uptime/downtime monitoring
 Unlimited issues
 24/7/365 access to Ticketing System, Chat, Phone for Urgent and Blocker Issues*
 Magento Enterprise, Professional, and Community users
 First response time-frame for Emergency - 5 minutes, Urgent and Blocker issues is within 1 hour, 4 hours for non-emergency issues
     Only Emergency and Blocker issues after standard US business hours
 Business Analyst Support
 Issue management coordination



 US based Certified Developers
 $3199 per month
 24/7 security monitoring
 24/7 site availability uptime/downtime monitoring
 Unlimited issues
 24/7/365 access to Ticketing System, Chat, Phone for Blocker Issues*
 Magento Enterprise, Professional, and Community users
 First response time-frame for Emergency - 5 minutes, Blocker issues is within 1 hour, 2 hours for non-emergency issues
     Only Emergency and Blocker issues after standard US business hours
 Business Analyst Support
 Dedicated Account Manager
 Issue management coordination
 SEO Review
 Planning future growth where IT meets your business needs


All MagePhobia Technical Support plans include, but not limited to:

 No escalation ever needed! Developers and System Administrators work directly with you.
 Magento Core Product Support
 Outage recovery
 Schedule-based routine maintenance, clean-ups
 Nightly Backups
 Magento Performance Optimization
 Basic Magento Search Engine Optimization
 Magento Development and Design*
 We can help you launch your Store
 Server System Administration
 Server Performance Optimization
 3rd party extension integration issue resolution
 3rd party ERP system integration issue resolution
 3rd party CRM integration issue resolution
 3rd party CMS (Joomla, Wordpress, PHPBB3) integration issue resolution
 Core and Extension Product Upgrades
 Data Migration
 Best Practices Development Recommendations
 Existing bug fix
 Payment Bridge installation and configuration
 Payment Fraud Protection Services
 Basic configuration issues
 'How to' questions
 Magento health monitoring and event triggering alerts
 Up-time and response time monitoring and event triggering alerts
     * limited to pin-pointing issues for further development resolution

Contact MagePhobia Customer Support for more details or to schedule a phone call.

MagePhobia offers discounted Magento Managed Hosting services bundled with any of MagePhobia Technical Support plans.

We Love Our Customers

    Team of US based Certified Magento Engineers will work directly with you (no middle-men) to make sure MagePhobia provides best quality technical services. Some of our Magento Engineers are ex-Magento employees who built Magento for several years and know Magento inside-out.
    MagePhobia provides affordable
Magento Services with one of the best quality on the market.
    Our US based Technical Support is provided exclusively by our Certified Magento Developers and System Administrators, and is available 24/7 via ticketing, chat, and phone.
    MagePhobia offers short and long-term contracts as well as 'per job' basis contracts. We refund in case of unsatisfactory results which, we believe, will not occur ever.

We are all-in for customer satisfaction!